Contactless Arrival Details

Welcome to Banbury Hill Farm. We are excited that you have chosen to join us and we hope you all have a very relaxed and pleasant stay. Obviously, things are a little different but we hope that the measures we have introduced on site will help you to enjoy your stay. We are constantly reviewing the measures we have in place and they may be changed in line with guidance from the government without notice.

BEFORE YOU TRAVEL

 

  • It is important that you check the details of your booking carefully before you travel to us.  A summary of this is added to this email and shows your room number.

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  • ​Any outstanding payments on your original booking will need to be paid for before you travel to us. To settle any outstanding payments simply log in to your account online here.

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WHEN CAN YOU ARRIVE

 

  • Your room will be open for you from 2pm on the day of your arrival and we will notify you where you can collect your room key.

  • Please do not arrive before 2pm as we will be preparing your room.

SELF CHECK-IN

 

  1. As you turn off the B4022 onto our main driveway please take the left-hand fork to Banbury Hill Farm.

  2. You will then pass a single storey building on your left-hand side called “The Piggery”.

  3. Your accommodation is in this building.  

  4. The parking area is on your left just as you pass “The Piggery” sign posted 'B&B car park'.

  5. When you are ready proceed to the entrance of “The Piggery”. The doors are left open to aid airflow through the building and so you can see others in the corridor. Please give way to those leaving the building before you enter.

  6. Your room is indicated in your arrival email. The room numbers are clearly labelled on the door.

  7. Your room will be open, just go in and make yourself at home

  8. Please familiarise yourself with the emergency/fire procedures for your accommodation. Should you need any support in the event of an emergency please let us know when you arrive. 

  9. Whilst in your room we suggest you leave your key in the back of the door to avoid it being mislaid. 

  10.  All accommodation is no smoking. This includes vaping.

 

 

FREE WIFI

 

Wi-Fi is free on site

There is an allowance of 1GB per day, per device and this resets at midnight.

There are no data extensions available.

 

To access the internet 

Username :  free

Password:   1234

 

CLEANING

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As you would expect we have increased the rigour and frequency of cleaning and sanitising and enhanced the regularity of disinfecting surfaces. We are planning to deep clean rooms prior to guest arrival including fogging where appropriate. Whilst we expect to have everything done in time for your arrival the cleaning times will take longer than usual. It would be very helpful if you could advise us of your expected arrival time so we can avoid any delays on arrival however, we ask that you are patient with us as we complete the preparation of your accommodation. 

 

Unfortunately, if you are staying in our B&B accommodation, we will not be providing a daily service of your room. We have removed or reduced some of the usual items you may normally expect to find in your accommodation, such as soft furnishings, books, and other items.

 

 If there is something you require please call the contact number provided in your accommodation by 6pm and we confirm the arrangements to deliver items to you.

Other things to do whilst at Banbury Hill Farm

 

Our tennis court and our outdoor table tennis will be open between 9am to 8pm, free of charge, however, you will need to bring your own racquets, bats and balls. We will operate a first come, first served basis however you will need to vacate the court on the hour.​

Our shop will be stocked and open periodically during the day to purchase provisions however please note that cash will not be accepted. Contactless card payments are preferred. Gas will also be on sale however you will be asked to handle the bottles.

  • The Old Shed (café) will be open for business, limited inside seating, majority outside seating.

  • Takeaway food and drink will be available.

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  • Our Disc Golf course will be open and discs will be available to rent/purchase from reception during opening hours.

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  • Unfortunately, our laundry room, skittle alley and games room will remain closed.     

CHECKING OUT

 

  • All rooms are to be vacated by 10:30am on the day of departure. ​

  • Please strip any bedding used and leave in the bath/shower with any towels used.

  • Please leave your windows and doors open and ensure all lights are turned off.

  • Room key in the back of your door on your way out.

  • We will retrieve the keys and ensure they are cleaned and sanitised appropriately for our next guest.

  • Please leave your key on the side and all windows and doors open and ensure all lights are turned off.  Thank you for your consideration.

 

Please could you help by:

  • Placing waste of any kind in a plastic bag and tie it.

  • Strip beds and bag up the linen in the bag(s) provided

  • Leave windows open

 

 

Doing your bit on site to help

 

·       We are all in this together and by respecting each other and the guidance provided by the Government we can all stay safe and well.

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·       Please be considerate of other guests' needs to access the building.

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·       Always follow the current government guidance on-site and in the local area.

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·       Respect social distancing, staying 2 metres apart wherever feasible and mitigating the risks at 1 metre where not.

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·       Outside, the guidance remains that people from several households can meet in groups of up to six or two households can meet, regardless of size.

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·       Limit social gatherings to a maximum of 6 people outside.

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·       Keep washing your hands regularly for 20 seconds.

 

 

 

Additional COVID Information

 

www.cotswoldview.co.uk/covid-19  

 

In case of Emergency:

 

·       If you feel unwell then please telephone NHS 111, follow any instructions given by them and notify us on 01608 810314

Our Address

Banbury Hill Farm

Enstone Road, Charlbury

OX7 3JH

Contact Us

TEL: 01608 810314 

E-MAIL: info@banburyhillfarm.co.uk

We Accept:

All major credit and debit cards.

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